:root {
    --brand-primary: #0066ff;
    --brand-secondary: #00bfa6;
    --text-dark: #0b1b2b;
    --text-muted: #5b6b7b;
    --bg-light: #f5f7fb;
    --border: #e1e6ef;
    --danger: #ff4d4f;
    --success: #2ab56f;
    --font: 'Inter', 'Segoe UI', system-ui, -apple-system, sans-serif;
}

*,
*::before,
*::after {
    box-sizing: border-box;
}

body {
    margin: 0;
    color: var(--text-dark);
    background: #ffffff;
    line-height: 1.5;
    font-family: var(--font);
}

.hero {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
    gap: 3rem;
    padding: 4rem clamp(1.5rem, 5vw, 6rem);
    background: radial-gradient(circle at top right, #e1f0ff, #f7fbff 55%, #ffffff);
    border-bottom: 1px solid var(--border);
}

.hero__content h1 {
    font-size: clamp(2.5rem, 4vw, 3.5rem);
    margin: 0.5rem 0 1rem;
}

.hero__content .subtitle {
    max-width: 520px;
    color: var(--text-muted);
    font-size: 1.1rem;
}

.hero__actions {
    margin-top: 2rem;
    display: flex;
    gap: 1rem;
    flex-wrap: wrap;
}

.hero__card {
    background: #fff;
    border: 1px solid var(--border);
    border-radius: 1.2rem;
    padding: 2rem;
    box-shadow: 0 30px 60px rgba(0, 40, 120, 0.08);
}

.hero__card-title {
    font-weight: 600;
    margin-bottom: 1rem;
}

.hero__card ul {
    list-style: none;
    padding: 0;
    margin: 0 0 1.5rem;
}

.hero__card li {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin-bottom: 0.5rem;
}

.eyebrow {
    text-transform: uppercase;
    letter-spacing: 0.2em;
    font-size: 0.8rem;
    color: var(--brand-secondary);
    font-weight: 600;
}

.dot {
    width: 14px;
    height: 14px;
    border-radius: 50%;
    display: inline-flex;
}

.dot.pending { background: #f5a524; }
.dot.progress { background: #4c6ef5; }
.dot.done { background: #2ab56f; }

main {
    padding: 0 clamp(1.5rem, 5vw, 6rem) 4rem;
    background: #fff;
}

.forms-section {
    margin-top: -3rem;
    background: #fff;
    border-radius: 1.5rem;
    padding: 3rem clamp(1.5rem, 5vw, 4rem);
    box-shadow: 0 25px 70px rgba(15, 40, 80, 0.08);
    position: relative;
}

.section-header {
    display: flex;
    gap: 2rem;
    flex-wrap: wrap;
    justify-content: space-between;
    align-items: flex-start;
}

.section-meta {
    background: var(--bg-light);
    border-radius: 1rem;
    padding: 1.5rem;
    border: 1px solid var(--border);
}

.section-meta ul {
    margin: 0.5rem 0 0;
    padding-left: 1.2rem;
    color: var(--text-muted);
}

.form-tabs {
    margin-top: 2rem;
    display: inline-flex;
    border: 1px solid var(--border);
    border-radius: 999px;
    padding: 0.25rem;
    background: var(--bg-light);
}

.tab-btn {
    border: none;
    background: transparent;
    padding: 0.75rem 1.75rem;
    border-radius: 999px;
    font-size: 1rem;
    cursor: pointer;
    font-weight: 600;
    color: var(--text-muted);
}

.tab-btn.active {
    background: #fff;
    color: var(--brand-primary);
    box-shadow: 0 8px 20px rgba(0, 50, 150, 0.1);
}

.forms-wrapper {
    margin-top: 2.5rem;
}

.ticket-form {
    display: none;
    border: 1px solid var(--border);
    padding: 2rem;
    border-radius: 1.2rem;
    background: linear-gradient(135deg, #ffffff, #fdfbff);
}

.ticket-form.active {
    display: block;
}

.form-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 1.25rem 1.5rem;
}

.form-grid label {
    font-size: 0.95rem;
    font-weight: 600;
    color: var(--text-dark);
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.form-grid input,
.form-grid textarea {
    border: 1px solid var(--border);
    border-radius: 0.75rem;
    padding: 0.85rem 1rem;
    font-size: 0.95rem;
    font-family: inherit;
    transition: border 0.2s ease, box-shadow 0.2s ease;
}

.form-grid input:focus,
.form-grid textarea:focus {
    border-color: var(--brand-primary);
    outline: none;
    box-shadow: 0 0 0 3px rgba(0, 102, 255, 0.15);
}

.form-grid .wide {
    grid-column: 1 / -1;
}

.btn {
    border: none;
    border-radius: 999px;
    padding: 0.85rem 1.75rem;
    font-size: 1rem;
    font-weight: 600;
    cursor: pointer;
    transition: transform 0.15s ease, box-shadow 0.15s ease;
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.35rem;
}

.btn.primary {
    background: var(--brand-primary);
    color: #fff;
    box-shadow: 0 15px 30px rgba(0, 102, 255, 0.25);
}

.btn.secondary {
    background: #f5a524;
    color: #312102;
    box-shadow: 0 15px 30px rgba(245, 165, 36, 0.3);
}

.btn.ghost {
    background: transparent;
    color: var(--text-dark);
    border: 1px solid rgba(0, 0, 0, 0.1);
}

.btn.outline {
    background: transparent;
    color: var(--brand-primary);
    border: 1px solid rgba(0, 102, 255, 0.4);
}

.btn.full {
    width: 100%;
    margin-top: 1.5rem;
}

.btn:hover {
    transform: translateY(-1px);
}

.alert {
    border-radius: 0.8rem;
    padding: 1rem 1.25rem;
    margin-top: 1.5rem;
    font-weight: 600;
}

.alert-error {
    background: #ffe6e6;
    color: #b42318;
    border: 1px solid #f8b4b4;
}

.alert-success {
    background: #e6f5ef;
    color: #0f8f51;
    border: 1px solid #b7e8d0;
}

.info-section {
    margin-top: 3rem;
    display: grid;
    gap: 1.5rem;
    grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
}

.info-card {
    border: 1px solid var(--border);
    border-radius: 1.2rem;
    padding: 1.75rem;
    background: #fff;
    box-shadow: 0 12px 30px rgba(5, 25, 60, 0.06);
}

.tracking-section {
    margin-top: 3.5rem;
    display: grid;
    gap: 1.5rem;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    align-items: stretch;
}

.tracking-card,
.tracking-tips {
    border: 1px solid var(--border);
    border-radius: 1.2rem;
    padding: 2rem;
    background: #fff;
    box-shadow: 0 20px 40px rgba(10, 30, 80, 0.08);
}

.tracking-form {
    margin-top: 1.5rem;
    display: flex;
    gap: 0.75rem;
    flex-wrap: wrap;
}

.tracking-form input {
    flex: 1;
    min-width: 240px;
    border-radius: 0.75rem;
    border: 1px solid var(--border);
    padding: 0.85rem 1rem;
    font-size: 1rem;
    font-family: inherit;
}

.tracking-tips ul {
    margin: 1rem 0 1.5rem;
    padding-left: 1.2rem;
    color: var(--text-muted);
}

.tracking-tips li {
    margin-bottom: 0.35rem;
}

footer {
    padding: 2.5rem clamp(1.5rem, 5vw, 6rem);
    border-top: 1px solid var(--border);
    text-align: center;
    background: #fafcff;
    color: var(--text-muted);
}

.ticket-meta {
    color: var(--text-muted);
    font-size: 0.9rem;
}

.badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 0.25rem 0.75rem;
    border-radius: 999px;
    font-size: 0.8rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}

.badge-pending {
    background: rgba(245, 165, 36, 0.15);
    color: #a05b00;
}

.badge-progress {
    background: rgba(76, 110, 245, 0.15);
    color: #1c3faa;
}

.badge-done {
    background: rgba(42, 181, 111, 0.15);
    color: #0f6d3d;
}

.track-layout {
    min-height: 100vh;
    background: var(--bg-light);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 2rem 1.25rem;
}

.track-card {
    width: 100%;
    max-width: 860px;
    background: #fff;
    border-radius: 1.5rem;
    padding: 2.5rem;
    border: 1px solid var(--border);
    box-shadow: 0 30px 70px rgba(10, 30, 70, 0.12);
}

.track-form {
    display: flex;
    flex-wrap: wrap;
    gap: 0.75rem;
    margin-top: 1.5rem;
}

.track-form input {
    flex: 1;
    min-width: 260px;
    border-radius: 0.85rem;
    border: 1px solid var(--border);
    padding: 0.9rem 1rem;
    font-size: 1rem;
    font-family: inherit;
}

.track-result {
    margin-top: 2rem;
    border-top: 1px solid var(--border);
    padding-top: 2rem;
}

.status-grid {
    display: grid;
    gap: 1rem;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    margin: 1.5rem 0;
}

.status-grid div {
    border: 1px solid var(--border);
    border-radius: 1rem;
    padding: 1rem;
    background: var(--bg-light);
}

.detail-block {
    border: 1px dashed var(--border);
    border-radius: 1rem;
    padding: 1rem 1.25rem;
    background: #fff;
}

.track-actions {
    margin-top: 2rem;
    display: flex;
    flex-wrap: wrap;
    gap: 0.75rem;
}

.status-body {
    background: radial-gradient(circle at top, #e6f0ff, #fdfbff 45%, #ffffff);
    min-height: 100vh;
    margin: 0;
}

.status-container {
    max-width: 1040px;
    margin: 0 auto;
    padding: clamp(1.5rem, 5vw, 3.5rem);
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.status-card,
.status-details {
    background: #fff;
    border-radius: 1.5rem;
    padding: clamp(1.5rem, 4vw, 2.5rem);
    border: 1px solid var(--border);
    box-shadow: 0 20px 50px rgba(10, 40, 90, 0.08);
}

.status-form-lookup {
    margin-top: 1.5rem;
}

.status-form-lookup label {
    font-weight: 600;
    color: var(--text-dark);
}

.status-input {
    margin-top: 0.75rem;
    display: flex;
    gap: 0.75rem;
    flex-wrap: wrap;
}

.status-input input {
    flex: 1;
    min-width: 220px;
    border-radius: 0.85rem;
    border: 1px solid var(--border);
    padding: 0.95rem 1rem;
    font-size: 1rem;
}

.status-details {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.status-summary {
    display: flex;
    justify-content: space-between;
    gap: 1rem;
    flex-wrap: wrap;
    align-items: center;
}

.status-badge {
    text-align: right;
}

.status-steps {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
    gap: 1rem;
    padding: 1rem;
    border-radius: 1rem;
    background: var(--bg-light);
    border: 1px dashed var(--border);
}

.status-step {
    text-align: center;
    color: var(--text-muted);
}

.status-step .circle {
    width: 44px;
    height: 44px;
    border-radius: 50%;
    margin: 0 auto 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 2px solid var(--border);
    font-weight: 600;
}

.status-step.done {
    color: var(--text-dark);
}

.status-step.done .circle {
    background: var(--brand-secondary);
    border-color: transparent;
    color: #fff;
    box-shadow: 0 8px 20px rgba(0, 191, 166, 0.3);
}

.status-info-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 1.25rem;
}

.info-tile {
    border: 1px solid var(--border);
    border-radius: 1rem;
    padding: 1.25rem;
    background: #fff;
}

.status-links {
    display: flex;
    gap: 1rem;
    flex-wrap: wrap;
    justify-content: center;
    margin-top: 0.5rem;
}

@media (max-width: 768px) {
    .hero {
        padding: 3rem 1.5rem;
    }

    .forms-section {
        margin-top: -2rem;
        padding: 2.5rem 1.5rem;
    }

    .form-grid {
        grid-template-columns: 1fr;
    }

    .status-summary {
        flex-direction: column;
        align-items: flex-start;
    }

    .status-badge {
        text-align: left;
    }

    .status-input {
        flex-direction: column;
    }
}